SPG.com
Can anyone explain why so many Meridian or Sherton propertoes do not partcipate in the SPG trewards scheme?? On some occassions it has meant I go elswhere!!
Lyn
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I just used "the registry" to exchange a week of my time share for a week at the La Jolla Sheraton. As a gold card member will I get any sheraton points for this stay and will I get any special upgrades due to my gold status?
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How do you find your "experts" to write for the lobby?
I don't see a contact address for the Lobby. I am a writer based in Texas, am a Starwood Platinum elite and would like to write about my SPG stays. My blog is http://www.elitepro-travel.com
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I am trying to plan a romantic honeymoon in Italy (June 2009) and I want it all... the culture, charming towns, tropical coast, great food and restaurants, etc. I have close to 200,000 SPG points and I'm ready to redeem them. Is there a specialist that can help me spend my points? What would be the best SPG hotel in Italy? I have done Rome before and don't think it will capture the tropical / beach aspect I'm looking for in a honeymoon.
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It's 1am and I so angry that I was motivated to sign up for a new account at The Lobby.
My husband is a Gold Member with 190,000 points. He travels almost exclusively with Starwood Hotels across the nation. I am confused, frustrated, and dumbfounded about what happened last night at the Sheraton Hotel and Towers New York and tonight at the Le Meridien in New York. Here's my question - considering his SPG gold status, how can we get the rooms we reserve and pay for?
It seems like a simple question.
Last night, my husband was in New York and was told at the Sheraton that the only rooms available for him were those with Murphy beds. He reluctantly accepted, negotiated an offer of taking starpoints to settle the matter, and made it fine through the night.
Tonight was the real problem. He had 3 nights reserved at the Le Meridien. His assistant confirmed the reservation this morning for late check in, and I confirmed it as well a 9pm for late check in. He arrived at 11:45pm tonight and was told that there were no rooms at all. Instead, they made him WALK to the Mandarin Oriental, where they proceeded to put him up in a smoking room (all that was available, and he's asthmatic).
Finally, after another angry call to Omar, the on-duty manager, my husband was driven to a non smoking room at the Ritz at about 1am.
2 nights in a row - for a Gold member - our reserved rooms (paid for, by the way, NOT redeemed for points) were not there for us.
What in the world do we have to do to get our reserved rooms that we paid for and confirmed hours prior to check in?
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